Privacy Policy

We are committed to providing you with quality services and respecting your privacy. This Privacy Policy describes our policies and procedures for collecting, storing, using, and disclosing your information when you use our websites, programs, or services.

1. GENERAL

1.1 Please read this privacy policy carefully before using Our Site and Programs.
1.2 This policy has been construed and shall be interpreted per the laws of India.
1.3 Definitions
“We," "Us”, “Our", and “Company” shall refer to BOGANTO, our subsidiaries and affiliates, and any of our respective agents, partners and third-party service providers (“service providers”).
“You" means the individual accessing or using the Service or Programs of the Company or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

2.1 We collect your personal information to maximize the quality of Services, Shipping and Delivery, provide you with additional or special information about our products and services and protect your account and personal information.
2.2 We may collect the following kinds of information when you, your colleagues, or other users access the service:

i. Your contact information, such as full name, email address, Physical Address and Contact Number.
ii. The Content, communications, and other information you provide when you use Our Programs and Services. This can include information in or about the Content you provide;
iii. User communications, Feedback, Reviews, Suggestions, and Ideas sent to us;
iv. Information that you provide when you engage platform support regarding our Programs, Products and Services.

2.3 We may collect personal information about you from the information you provide when you fill out an Application or other forms on our site.
Lastly, we may also collect personal information from individuals whose identities you share with us.
2.4 You permit us to collect your personal information at any time before, during, and after engaging in a business relationship with us.
2.5 Our servers also collect information from you, such as your domain name, websites you visit, Products you visit, Internet Protocol address, Browser Information, Browsing History and Preferences. This information is not personally identifiable. However, your personal information may be collected when you respond to questions or communicate with us.

We do not intentionally collect Personal Information from Minors. If you are the parent or guardian and believe your child has provided us with Personal Information, please get in touch with us to request deletion or rectification.

4.1 Where it is in our legitimate interest to do so, we may use your personal information to:

i. To effectively manage Your Account: to manage Your registration as a user of the Our services;
ii. To provide you with details about our Products, Programs and Services by email, text, phone calls and through other communication methods;
iii. To carry out financial and identity checks, fraud prevention checks, regulatory checks, and credit checks;
iv. To carry out product development, statistical analysis, and market research;
v. To promote, improve or develop our Programs, Products and Services;
vi. To update our records;
vii. To carry out checks required by applicable regulation or regulatory guidance;
viii. To improve our relationship with you by making the website available to you in a user-friendly way and to identify services you may be interested in;
ix. For customer service, including answering questions, responding to feedbacks, responding to inquiries, responding to complaints and responding to your requirements, suggestions or reqeusts; x. For any other specific purposes concerning your activities via the Platform;
xi. Where you have given us consent, we shall provide you with information about any new programs, products, services, events, promotions, offers, discounts, newsletters and other information that interests you. You can withdraw your consent at any time, but without affecting the lawfulness of processing based on consent before its withdrawal. You can update your details or change your privacy preferences by contacting us via the details in the "Contact Us" section below.

4.2 We may use your email address and contact numbers to communicate with you. Upon your consent, we may direct electronic email communication, texts and phone calls to you about our Programs, Products, Services, Events, Promotions, Offers, Discounts, or market new Products and Services. We may also ask or request to seek your feedback on the services we offer. You have an option to opt out of such electronic communication. Lastly, we may track your email activity and messages for quality control and to check the effectiveness of the communication.

5.1 We will not provide your personal information to any person or entity unless necessary to complete transactions with us or as permitted by law. 5.2 We may disclose your personal information to third parties where it is in our legitimate interest to do so, including the following reasons:

• We may share your information with analytics and search engine providers that assist us in the improvement and optimization of our site;
• We may share your personal information with companies and third parties performing services on our behalf (for example, Data Storage, credit reference agencies, customer relationship management providers, Shipping and Delivery Partners or other service providers), who will only use the information to provide the requested service. We may also share your personal information with other corporate group members.
• we may share alerts and information derived from identity verification checks with third parties for anti-money laundering and fraud prevention;
• we may disclose your personal information on request to the police or any other regulator or government authority to fulfil our regulatory responsibilities, to help prevent or detect fraud or any other type of crime, or for any other reasonable purpose identified by the relevant authority;
• Except as set out in this privacy policy, we will not sell or disclose your data to any third party;
• We may share your information in case of a merger, acquisition, or sale of our assets. We shall communicate with you in the event of such a change.

6.1 We may use third-party Service providers to monitor, analyze and improve the use of our website.
6.2 One such service provider is Google. Google uses the data collected to track and monitor our Program and Site usage. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its advertising network.
6.3 You may opt out of certain Google Analytics features through your device settings, such as your device advertising settings, or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy.
6.4 For more information on Google's privacy practices, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy.

7.1 Our Program and Site may contain links to other websites not operated by us. You will be directed to third party site if you click on a third-party link. We strongly advise you to review the Privacy Policy of every site you visit.
7.2 We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8.1 The security of your Personal Data is of utmost importance to us but remember that no transmission method over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
8.2 We restrict access to the information obtained from our websites and web pages to our employees, agents, Affiliates, Partners and contractors.
We maintain physical, electronic, and procedural safeguards to protect personal information reasonably.

9.1 The "Regulation" means the Personal Data Protection Bill 2019 of the Indian Parliament. It is designed to harmonize data privacy laws across India to protect individuals concerning the processing of personal data and the free movement of such data. Where appropriate, terms used in this statement shall have meanings ascribed to them in the regulation.
9.2 Every user is entitled to the following:

i) The right to access
You have the right to request copies of your data. We may charge you a basic fee for this service. ii) The right to rectification
You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you think is incomplete.
iii) The right to erasure
You have the right to request that we erase your data under certain conditions.
iv) The right to restrict processing
You have the right to request that we restrict the processing of your data under certain conditions.
v) The right to object to processing
You have the right to object to our processing of your personal data under certain conditions.
vi) The right to data portability
You have the right to request that we transfer the data collected to another organization or directly to you under certain conditions.

If you make a request, we may take one month to respond to your request. Please get in touch with us if you would like to exercise any of the above mentioned rights.

10.1 You may request us to identify the personal information we have collected and stored on our servers.
To make such a request, contact us through the email provided below.
10.2 You may contact us to cancel, withdraw, or restrict the amount and type of information we collect and store.
We may continue using some of your data even after your withdrawal if the information is necessary to manage your account or fulfil legal obligations.
We may also stop providing services that we could only offer if we had the required information, that was withdrawn.

11.1 We may update our Privacy Policy from time to time. We will notify you of any such change and updating the new Privacy Policy on this page.
11.2 We will inform you via email or a prominent notice on Our Program and Site before or when the changes become effective and update the "Last Updated" date at the top of this Privacy Policy.
11.3 You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are significant when posted on this page.

If you have any questions about the provisions in this Privacy Policy, you can contact us: By email : privacy@boganto.com